This Privacy Policy describes how Project Zomboid Server Hosting ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services.
Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you contact us
- Account information when you create an account
- Payment information when you make a purchase
- Communication preferences
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Project Zomboid server hosting services
- Process transactions and send related information
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, and security alerts
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with legal obligations
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal data based on:
- Contract: Processing necessary to perform our contract with you
- Legitimate Interests: Processing for our legitimate business interests
- Consent: Where you have given us consent to process your data
- Legal Obligation: Processing required by law
Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction handling
- Analytics providers to help us understand website usage
- Law enforcement when required by law
We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data.
Your Rights (GDPR)
If you are in the EEA, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restricted processing of your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us using the details below.
Cookies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Contact Form: Contact Page
- Support Portal: GTX Gaming Client Area